Privacy Notice

Viking Medical and Surgical would like to explain why we collect information about you, how we intend to use that information and whether we will share your information with anyone else.

This policy applies to all current, prospective and former suppliers.

Please read this statement so that you understand how and why we use your personal information. During your time as a supplier, it is also important that you tell us if any of your personal information changes so that we can keep our records accurate and current.

Our Information Officer is responsible for overseeing what we do with your information and monitoring our compliance with data protection laws.

 If you have any concerns or questions about our use of your personal data, you can contact our Information Officer by writing to:

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In the event that you have questions about our use of your personal data, you can raise those questions with our Data Protection Officer.

Why are we collecting your information?

The information that you provide to us is required in order for us to procure goods and/or services and make payments to you, to maintain our own accounts and records and to adhere to legal requirements

Types of personal information we use

We are collecting information about you which is relevant to procuring goods and/or services and making payments. This includes:

  • Personal details (such as name)
  • Physical and postal address
  • ISO certificate
  • Quality SOP’s
  • Tax clearance certificate
  • Proof of public liability
  • Price list
  • EC/CE certificates
  • FDA certificate
  • SAHPRA licences
  • Contact details (such as your personal telephone number and email address);
  • Information about your tax status;
  • Financial information (such as bank account details);
  • Tax registration number
  • Complaints information;
  • The process of applying for and becoming a supplier (such as making a decision about procuring goods or services; determining the payment terms for your invoices such as payment in advance)Make payments to you for goods and/or services;
  • Complaints (such as gathering evidence in relation to any complaints made against you and dealing with legal disputes involving you);
  • Determining your continued supplier status;
  • To comply with our legal obligations such as to prevent fraud.

What we do with your information

We use personal data for the following purposes:

 What may happen if you do not provide your personal information?

 If you refuse to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as making payments without your bank information), or we may be prevented from complying with our legal obligations (such as deducting tax if required to do so).

Sharing your information

In some cases, we may share your personal information with third parties in order to comply with applicable laws, to maintain our contractual relationship with you or to serve another legitimate interest. Third parties include out legal team, banks, regulator and customers

We typically will only use your personal information for the purposes for which we collect it. In limited circumstances, we may use your information for a purpose other than those set out in this policy. If we intend to do so, we will provide you with information relating to that other purpose before using it for the new purpose.

 We may use your personal information without your knowledge or consent where such use is required or permitted by law.

Storing your information and deleting it

 We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In some circumstances, we may de-identify your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. 

Under certain circumstances, by law you have the right to:

 Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

 Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

 Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation, which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

 If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Information Officer in writing.